Wireless Network - troubleshooting

Can't connect

If you've followed the setup instructions [ http://wireless.huji.ac.il] and still you can't connect, try the following:

1. Make sure the date and time in your computer is accurate


2. [WINDOWS ONLY] - Make sure you have a password for your Windows' user
   Instruction: /helpdesk/windows/passad.shtml


3. Remove your current HUJI-netX connection and set it up again:
   Instructions: [Windows 8.1 / Windows 7 / Windows Vista / Mac OS 10.3-4 / Mac OS 10.5- ]
   
   
4. Change the password of your HUJI connection user (user%ra) in our RAP site. NOTE: the password you change will affect all connections to HUJI - Samba VPN and/or your connection from home (if you connect from home directly to the University as an Internet providor).

Certificate error

Error - When trying to connect you get the following error:

XP error:

Vista error:

Solution - You need to setup the HUJI-netX before connecting, use our guides - http://wireless.huji.ac.il

After connecting can't reach sites (Vista)

Error -After connecting successfully, you can't reach sites with your browser.

Solution - Update Vista to SP2 or change dialer authentication method to EAP-TTLS save and revers back to EAP-PEAP.